Privacy Policy
Last Updated: November 20, 2024
1. Introduction
Welcome to JustCredit! This Privacy Policy explains how JustAd AI, LLC ("JustCredit," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our advertising credit and management platform.
JustCredit is a platform that provides certified ad accounts, instant credit lines, and analytics for digital advertising across multiple platforms. We are committed to protecting your privacy and ensuring the security of your personal information.
By using JustCredit's services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you register for and use JustCredit, we collect the following personal information:
- Account Information: Name, email address, and company information
- Authentication Credentials: Password and account credentials (encrypted)
- Financial Information: Payment methods, billing details, and related transactional data
- Communication Data: Information from your interactions with our support team
2.2 Advertising Platform Access
To provide our services, we require access to your advertising accounts on various platforms. We collect:
- Campaign data and performance metrics
- Ad creative information
- Audience targeting data
- Budget and spending information
- Analytics and reporting data
2.3 Usage Information
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Pages visited, features used, time spent on the platform
2.4 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized features. See Section 8 for more details.
3. How We Use Your Information
3.1 Service Delivery
- Provide certified ad accounts and instant credit lines
- Provide analytics, insights, and reporting on your advertising campaigns
- Process and display data from your connected advertising accounts
- Process payments and wallet funding
3.2 Platform Improvement
- Develop new features and services
- Analyze usage patterns to optimize user experience
- Conduct internal research and development
3.3 Communication
- Send service-related notifications and updates
- Respond to your inquiries and support requests
- Provide important account and security information
3.4 Legal and Security
- Comply with legal obligations, particularly KYC, AML, and financial regulations
- Protect against fraud, security threats, and abuse
- Enforce our Terms of Service
4. Data Sharing and Third Parties
Our Commitment
We do not share, sell, rent, or trade your personal data with third parties.
4.1 Service Providers
We work with trusted service providers who assist in operating our platform:
- Cloud Hosting: Amazon Web Services (AWS) or similar providers for data storage and processing
- Analytics Services: We use analytics tools to understand platform usage and improve our services
- Payment Processors: Stripe and other partners for handling wallet funding and credit lines
These service providers are contractually obligated to protect your data and use it only for specified purposes.
4.2 Advertising Platforms
To provide our core services, we access data from your connected advertising accounts (Meta, Google, TikTok, Snapchat). This data is retrieved through official APIs and used solely to provide dashboard and funding services to you.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.
5. Data Security
5.1 Technical Safeguards
- Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL protocols
- Secure Storage: Data is stored securely with encryption at rest
- Access Controls: Strict access controls and authentication mechanisms
- Regular Audits: Ongoing security assessments and vulnerability testing
5.2 Organizational Safeguards
- Employee training on data protection and privacy
- Limited access to personal data on a need-to-know basis
- Confidentiality agreements with all team members
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but remain committed to protecting your data using industry best practices.
6. Data Retention
We retain your personal data for 14 days after account deletion or data removal request.
Our data retention practices:
- Active Accounts: We retain your data for as long as your account is active and you continue to use our services
- After Account Deletion: Personal data is deleted within 14 days of account closure or deletion request
- Legal Requirements: We may retain certain information for longer periods if required by law or legitimate business purposes (e.g., financial records, KYC compliance, legal disputes)
- Aggregated Data: We may retain anonymized and aggregated data for analytical purposes without time limits
7. Your Rights and Choices
7.1 Access and Portability
- Access: You can access your personal information through your account dashboard
7.2 Deletion
Right to Delete: You can delete your account and associated personal data at any time through your account settings or by contacting us. Your data will be permanently removed (subject to legal retention requirements).
7.3 Correction
You can update and correct your personal information through your account settings.
7.4 Opt-Out Rights
- Marketing Communications: Unsubscribe from marketing emails using the link provided in each email
- Cookies: Manage cookie preferences through your browser settings
8. Cookies and Tracking Technologies
8.1 What Are Cookies?
Cookies are small text files stored on your device that help us recognize you and remember your preferences.
8.2 Types of Cookies We Use
- Essential Cookies: Required for platform functionality and security
- Performance Cookies: Help us understand how you use our platform
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Collect information about platform usage patterns
9. International Data Transfers
We comply with applicable data protection laws in jurisdictions where we operate. When we transfer data internationally, we implement appropriate safeguards including ensuring service providers comply with applicable data protection laws and implementing technical and organizational security measures.
10. Children's Privacy
Our services are strictly intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children under 18.
11. Changes to This Privacy Policy
When we make material changes to this Privacy Policy, we will update the "Last Updated" date at the top of this policy and notify you via email or display a prominent notice on our platform. Your continued use of JustCredit after any changes constitutes your acceptance of the revised policy.
12. Contact Us
JustAd AI, LLC
Email: [email protected]
We are committed to addressing your privacy concerns promptly. If you have any questions or concerns regarding this Privacy Policy, please reach out to our team.